Frequently Asked Questions
Can I use the same chip cash™ card in all my casinos?
Yes, with our multi site chip cash™ option, this is certainly possible.
Can we install cashless on all machines? Also the very old ones?
We can install chip cash™ on all machines supporting SAS (EFT and AFT), GRIPS, DXS, ASP and X-Series protocols.
Do players have to register their names if they want to play with the chip cash™?
This is up to the player! chip cash™ cards may be personalized, in which case they are associated with the player’s personal profile, or may be used anonymously, with no personal identification required. When personalized, the players have the added security of lost card protection, since the card balance is associated with their personal details on the database, and can therefore be retrieved. A personalized card allows the player to have a single card for both the loyalty club and chip cash™, additionally allowing them to earn loyalty points while they play cashless.
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